All our orders are Amazon fulfillment, which means they are packed and shipped by Amazon.
Once you place an order, you will receive a confirmation email. Depending on product availability and payment verification, orders will be shipped within the next 1-2 business days. Orders placed on the weekend or holidays may be processed the following business day.
Delivery Time Shipments may take from 2-5 business days in the USA.
Currently, due to the COVID-19 situation shipments might experience some delays.
Tracking of Shipment:
You will receive an email notification about the shipping status of your order.
BELISA LLC, is the official distributor for all VIETA PRO devices in the USA, MEXICAN, AND CANADA Markets.
All orders are shipped to the address provided to us during the online purchase. BELISA LLC, is not responsible for failed shipments due to the wrong address or if the courier cannot deliver the package by an absence or any other reason. If your order is returned to us due to a wrong shipping address or any other reason, we will notify you and gladly resend it to you at additional shipping cost.
If you are not happy with your VIETA device, you may exchange or return the merchandise purchased within 30 days of the purchase date*. Please contact VIETA if you would like to initiate a return or exchange: Email firstname.lastname@example.org
or complete the form at the bottom of this page:
Two Years Limited Warranty:
All our VIETA PRO products have two years warranty, provided always that the product is used in normal conditions and for the stipulated purpose.
This limited warranty sets forth all VIETA PRO responsibilities regarding your product. There are no other expressed or implied warranties from VIETA PRO.